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QUESTIONS?
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FAQs
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How do referrals to providers work at Holistique?
Referrals at Holistique are designed to educate, empower, and support informed decision-making. Based on your goals, preferences, and context, we may recommend one or more providers or modalities that could be a strong fit. These recommendations are intended to give you clarity and confidence as you explore your options.
Am I required to work with a specific provider?
No. All referrals are optional. You choose whether, when, and with whom you engage in services. Our role is to provide thoughtful guidance and resourcing, not to direct or manage your care.
How do consultations support the referral process?
Consultations are educational by design. They help you understand available options, differences between modalities, and what to expect from various providers so that from day one, you feel informed, empowered, and confident in your wellness process.
How do I communicate with referred providers?
You choose how you would like to communicate. Clients may contact providers directly via phone, email, or online booking platforms. If multiple providers are recommended, you may reach out to them individually or collectively, whatever feels most supportive for you.
Can providers contact me first?
In some cases, and only with your consent, providers may contact you directly. Otherwise, communication is client-initiated. You are always in control of how and when communication occurs.
Does Holistique track whether I begin services with a provider?
No. Clients and providers do not report back on whether services have been initiated, continued, or discontinued. This preserves privacy, autonomy, and the integrity of the provider-client relationship.
When would Holistique be involved again after a referral?
Follow-up involvement only occurs if you request additional support, need a referral update, or ask for further guidance or resourcing. Otherwise, care decisions and communication remain between you and your provider.
Why does Holistique take this approach to referrals?
We believe confident clients make the best decisions. By focusing on education, transparency, and respect for professional boundaries, we support a wellness experience rooted in trust, collaboration, and client autonomy, not pressure or oversight.
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